Introduction

Welcome to  Silkmuse, an initiative proudly operated by Fusionfest. This platform serves as your curated destination for handpicked fashion selections, supported by our firm commitment to digital integrity and responsible data usage.

Throughout this document, “we,” “us,” and “our” refer to Fusionfest, while “you,” “your,” and “users” refer to individuals who browse, interact with, or make purchases on  Silkmuse. By continuing to access or use the platform, you acknowledge your agreement to the terms outlined below. If you do not agree, you are advised to discontinue usage.

Acceptance of Terms & Revisions

By using or making a purchase through  Silkmuse, you signify your understanding and acceptance of these terms. Fusionfest holds the right to update, revise, or amend the terms without prior notification. Continued engagement with the site following any such updates shall be interpreted as acceptance of the revised conditions. You are free to stop using the platform if you no longer accept the updated terms.

Account Creation & Security Protocols

Creating an account may be necessary to gain access to additional options. In doing so, you confirm that you:

• Are 18 years of age or older
• Provide accurate, complete, and current information
• Maintaining the secrecy of your account access information lies with you.
• Only one verified account is allowed per individual identity. Violation of this condition may result in suspension or restricted access. For detailed information on how we handle your account data, refer to our Privacy Policy.

User Commitments

By interacting with  Silkmuse, you agree to:

• Use the platform solely for lawful shopping and browsing purposes
• Provide accurate billing, delivery, and contact details
• Refrain from fraudulent, deceptive, or abusive conduct
• Accept promotional messages, with the option to opt out at your discretion

Product Descriptions & Pricing Disclosures

Despite our best efforts to maintain accuracy, please consider the following:

• Product visuals may slightly differ due to display settings or lighting
• Availability and cost details may be updated periodically without informing users in advance
• Orders may be canceled or modified in case of stock shortages or pricing inaccuracies

Purchases & Payment Guidelines

Orders are only processed upon receipt of confirmed payment. Our platform utilizes regulated financial partners for processing both card and digital payment modes.

• Billing details must accurately reflect the payment source
• Incomplete or failed transactions may lead to order cancellation
• Fusionfest bears no responsibility for disruptions caused by third-party payment providers

Shipping & Delivery Clauses

Our dispatch process outlines how products are shipped, along with estimated delivery durations. Actual delivery may vary based on regional conditions or unforeseen events. Delivery fees are non-refundable unless a delay is caused by us.

Return & Refund Policy

Eligible returns must meet the following criteria:

• Items must be unused
• Returned in original packaging with all tags intact
• Must not be damaged or altered in any form
  
  Refunds are issued to the same payment method used during purchase. Due to their unique nature, personalized items are not returnable unless found faulty. Full policy terms are outlined in our Returns & Refunds section.

Order Cancellation Protocol

Once an order enters the processing queue, cancellation is no longer possible.

• Orders already in progress cannot be canceled or modified
  Fusionfest retains the right to cancel orders due to payment failure, incorrect details, or stock limitations

Ownership of Content & Intellectual Property

All content featured on the platform, including images, text, logos, and branding, is the property of Fusionfest or used under license.

• Unauthorized use, duplication, or redistribution of content is strictly prohibited
• By submitting reviews, images, or any form of user-generated content, you grant us the non-exclusive right to republish such content for promotional or marketing purposes, in compliance with applicable copyright laws
  
  Data Use & Privacy Assurance

We are committed to protecting your personal information. Key privacy practices include:

• Allowing you to edit or request deletion of your stored information
• Limiting data sharing to verified third parties bound by confidentiality obligations
• Offering further insights through our Privacy Policy

Conduct & Prohibited Activities

Any attempts to misuse the platform through dishonest or harmful means will result in action. Individuals found violating our policies may face account termination, order cancellations, or legal proceedings.

Resolving Disputes

Should any disagreement arise, we encourage resolution through direct communication. Where necessary, disputes may proceed to third-party mediation or arbitration to ensure a fair and impartial outcome.

Liability Limitation Clause

We disclaim responsibility for indirect, incidental, or consequential losses resulting from your use of  Silkmuse. All product descriptions and offerings are provided “as is,” and users are encouraged to review them thoroughly before completing any purchase.

Unexpected Interruptions (Force Majeure)

We are not liable for any delays or disruptions resulting from uncontrollable circumstances, such as:

• Natural disasters or weather-related issues
• Health emergencies or pandemics
• Legal or regulatory shifts
• Logistical setbacks beyond our control

Governing Law & Jurisdiction

By using this platform, you agree that all legal matters will be governed in accordance with the laws of India. Any disputes arising will be subject to the jurisdiction of Indian courts only.

Modifications & User Notification

We reserve the right to revise these terms in line with operational or regulatory requirements. We will revise this section to reflect any modifications. Continued use after updates signifies your acceptance of the modified terms.

Customer Support

For inquiries or assistance, reach out via the Contact Us section or email us directly at fusionfest00@gmail.com. Our team is here to support you.